July 21, 2005: Headlines: NPCA: NPCA: NPCA studies membership structure
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July 21, 2005: Headlines: NPCA: NPCA: NPCA studies membership structure
NPCA studies membership structure
In 2004, through the good offices of a friend of the Peace Corps, NPCA secured the services of independent management consultant Merrill Rose. At that summer’s board meeting the board voted to form a Membership Work Group to assist Ms. Rose in her review of NPCA membership policies and procedures. The Work Group will work towards having a final report available for the July 29, 2005 Board Meeting. Once a final report is submitted, the Work Group will disband.
NPCA studies membership structure
Membership Work Group Background
In 2004, through the good offices of a friend of the Peace Corps, NPCA secured the services of independent management consultant Merrill Rose. At that summer’s board meeting the board voted to form a Membership Work Group to assist Ms. Rose in her review of NPCA membership policies and procedures. The Work Group will work towards having a final report available for the July 29, 2005 Board Meeting. Once a final report is submitted, the Work Group will disband.
The recommendations of the Work Group are meant to:
* Enhance the benefits of membership in NPCA for members and affiliate groups;
* Ascertain a rational membership cost/value relationship;
* Simplify NPCA membership policies and procedures;
* Increase NPCA paid membership.
Work Group Members
* Merrill Rose, independent management consultant
* Helene Dudley, board representative for the Southeast region
* Bruce Anderson, Chair, board representative for the Mid-Atlantic region
* Frances Alford, appointed Director
* Barry Adamson, board representative for the Ohio Valley region
* Stephanie Jowers, NPCA Membership Manager
* Josh Busby, board representative for the Americas region
Scope of Work
Merrill Rose (consultant) will work collaboratively with members of the Membership Work Group and with Membership Manager Stephanie Jowers to develop a plan for enhancing the value of NPCA and dramatically increasing its membership. This will include examining the membership structure and policies as well as the member value proposition. The steps involved would be:
Reviewing Background. The consultant will start by reviewing existing information relevant to this challenge from the NPCA Web site as well as other information NPCA provides In addition, the consultant will obtain publicly available information about membership policies and structure for several organizations that are comparable to NPCA, including alumni associations and membership organizations of people involved in international affairs. The consultant will mine this material for insights in structuring the next phase of inquiry.
Exploring Further. The consultant will consider the background review in developing additional research tools. First, the consultant will develop a discussion guide to use in conducting one-on-one telephone interviews with up to 18 people NPCA identifies who represent various perspectives, including leaders of affiliate groups. In addition to these one-on-one interviews, the consultant will develop a membership survey and a survey of Group Leaders to be conducted via the NPCA Web site as well as plan and facilitate two focus group-style discussion groups. NPCA will be responsible for programming the membership survey on the Web site and tabulating results. NPCA will also identity and recruit participants for the two discussion groups.
Synthesizing Findings. With the input described above, the consultant will develop a report with findings, conclusions and recommendations. This report will be presented in person to the Membership Work Group plus Kevin Quigley and Stephanie Jowers. The purpose of this meeting will be to have a thorough discussion of findings and gain a reality check from the Membership Work Group and key staff prior to developing a plan.
Providing Direction. The deliverable at the end of this process would be a plan for enhancing NPCA member value and dramatically increasing NPCA membership. The consultant will provide the draft plan in a PPT format to the Membership Work Group and seek their feedback. The consultant will then refine the plan to incorporate input and provide a final copy for presentation to the full board during its July 29 meeting.
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Story Source: NPCA
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